Complaint: Customer Service APPALLING :mad:
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  #6  
Old Jul 8, 2013, 1:19 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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The only real complaint is the lost luggage, the rest is irritating, but really just boils down to not choosing them again. If BA can't keep up with Virgin, Emirates or Etihad then they will have to shape up or lose the business.... they do risk trying to charge premium prices but matching Easyjet service... why pay for low cost service and pay premium prices?

BA definitely does give the impression that they are really only interested in premium cabin travellers.

If the stresses of international travel as described left you in tears, you will need to pack lots of tissues in your hand luggage... most of those experiences are pretty standard. Are you sure you are up to international travel if that can reduce you to tears?

Not sure what the flag thing is all about. I wonder if you looked at any of the aircraft you flew in? The tail of every BA aircraft has a huge flag on it....

Incidently, annoymouscomments claims to work for BA. According to the rules of this site, this should be declared. The tone adopted by annoymouscomments appears to reinforce the validity of the complainants complaint|!

Last edited by jimworcs; Jul 8, 2013 at 1:24 AM.