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Old Jul 8, 2013, 6:39 PM
Der Richter Der Richter is offline
 
Join Date: Dec 2012
Location: Berlin, Germany
Posts: 62
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Quote:
Originally Posted by sidabu View Post
informed me there's a seat available however I must pay the fare difference first at the airline ticketing counter which I proceeded to do. The process involved a token ,await your turn,payment which took over half an hour.I paid 571 TL and when i went back to the counter the male staff was replaced by a lady.She informed me that there's no seat and I'd have to wait till midnight till she could tell me otherwise. Aghast at her reply, I asked if I could speak to her superior,she directed me to the supervisor counter on Row B. There I was informed that I can't get on the wait listed flight as it was overbooked and I was also informed that my confirmed seat on TK8000 was NO longer available! HOW CAN YOU CANCEL A CONFIRMED SEAT IF YOU DON'T OFFER AN EARLIER REQUEST.
Isn't it kind of obvious that when you purchase a ticket on an earlier flight and only pay the fare difference that there is also a credit from your now cancelled later flight being applied?