Quote:
Originally Posted by stonecold_1981
agreed. Der Richter - you completely missed the point. The OP paid for the earlier flight (assuming he's getting a confirmed ticket). The airline, at-first didn't honor the offer (after money was paid), and further, cancelled the existing reservation.
I have flown stand-by many times. Each time, the current reservation is cancelled only AFTER the new, stand-by reservation is CONFIRMED.
|
Please contact Southwest airlines immediately and inform them that their policies and procedures are not in compliance with those mandated by your experiences with other airlines. I expect this change to be implemented within 24 hours.