Complaint: Canceled / Delayed / Overbooked Canceled flight, 14 hour delay, United could care less
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  #3  
Old Jul 14, 2013, 5:56 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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United is the #1 airline in the USA.

#1 Late arrivals
#1 Cancellations
#1 Complaints
#1 Last Place Customer Satisfaction

They are an operational disaster from top to bottom. Whenever you have a choice, you should choose a different airline. Period.
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