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Old Jul 22, 2013, 10:35 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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They did not do what they are supposed to do, they didn't get him and his luggage to the airport on time. Not sure it merits a federal case, but the airline failed to deliver the service they were paid to deliver.