I don't know whether you are posting on behalf of BA or for purely altruistic reasons but, whatever, BA need more people like you on the end of a phone.
I am a pretty fiery individual and you have calmed me down. I will be sure to mention that when I write to BA officially.
If you look at our website you will see that every penny counts and rebooking at a cost of £250 equals 2 weeks hay!
www.marrakechmules.com
Thank you.