Complaint: Reservations Changing a passenger name - BA mistake
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  #8  
Old Jul 27, 2013, 9:39 AM
anonymouscomments anonymouscomments is offline
 
Join Date: May 2013
Posts: 36
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I would like to make it very clear that iam not posting on behalf of BA and therefore anything expressed is really my own opinion. I do think that BA should do something to highlight the fact that there are these options. I know they are on the website and in other places but clearly people still arent very aware. Id much rather people know about these common sense helpful aspects of BA policy instead of simply the side that is BA saying unfortunately outside of 24 hours we simply cant change a name.

Id actually appreciate if you didnt refer specifically to my name on here or even talking to someone on here. While i feel ive not misrepresented BA in any way id rather not be questioned about this at work. Otherwise feel free to say you spoke to a BA call centre agent some time ago and didnt remember their name.