Dont have much of a perspective on Etihad so cant add much. However, from personal experience, I would recommend you to fill-in the claims form. It accomplishes two things:
1. Provides additional descriptions that could enable Etihad to locate your bag
2. More importantly, it serves a record of sorts. In other words, if the worst case scenario does occur and you dont get your bag back, at least you are compensated appropriately.
If I were you, I would file the form ASAP and then keep chasing Etihad to get the bags
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