Quote:
Originally Posted by jimworcs
This information is quite easy to find on their website..it took me about 5 minutes to find it... and if you had called this number, I am sure you could have got the information you required. It is very frustrating how ignorant so many employees are of their employers policies, but you have to, I am afraid, assume they are dishonest.. if you had a good experience with Emirates, I think perhaps you should have stuck with them.
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I am not an experienced flier. Like I said I have only ever flown ONCE in the last 20 years and that time I RANG emirates and everything including Oxygen was organized by PHONE.
So based on that previous experience I assumed ringing them was the correct method, rather then searching through the internet.
I gave that number you provided a call and guess what....It turned out to be the EXACT SAME AUTOMATED PHONE RECORDING that I have called many times over and over. It was a waste of credit calling Malaysia as I was confronted with the same message telling me...: "press1 for enrcih members, press 2 for ticket office, press 3 for business class etc etc..."
Obviously that's why the message you posted concludes saying "
or your nearest Malaysia Airlines ticketing office" because it's the exact same phone recording I've been calling through a local number. But I do appreciate your help but as you can see even their website is misleading and unhelpful.
So what do I do now?