Complaint: Baggage Problem American "steals" baggage
View Single Post
  #4  
Old Sep 7, 2013, 5:25 PM
flbercher flbercher is offline
 
Join Date: Sep 2013
Posts: 6
Thumbs down AA refuses to reimburse for lost baggage

Well, I think you are being a bit naïve. I claimed a value of $100, American never asked me for any receipts or proof of value (which would be difficult on clothing which was not new and no proof of purchase was available.) They simply said they were denying my claim and their decision was "final." About the suggestion to go to small claims court - the filing fee is $75, then there are interrogatories, etc. which have to be filed, all driving the bill up. Not very helpful, is it? Just be forewarned, American will stiff you every chance they get.