I was not a millions miler member of Mileage Plus. But I spent many years accruing these miles. I did all the things they make us do to retain those miles. I don't continue to fly UAL because they are so rude and have had hot things spilled on me, been sent to wrong gate and told to wait and almost missed the flight in Mexico. When I ran from one end of the airport to the other to catch the plane I was scolded by employees for holding things up. I happened to check in 3 hours early but they are so bad I am at a loss. But back to the miles.
I want them reinstated and then I would immediately transfer them to Luthansia until I use them. Has anyone had this happen?No explanation. When they had the merger they changed my Mileage Plus code and it took months of constant calling, writing and finally I reached someone who gave me a new code.
I will not get a lawyer as my means are quite limited which is why these miles are so important to me. They do send me emails but not about losing my miles, The emails are only to sell me something so I delete them. I might if they do not respond take them to small claims court. In my state the limit is $7500 so that would cover the trip I want to take.
Any suggestions of how to get United to respond. I had a issue with them when they refused to refund my money for a flight they cancelled about 10 years ago. They only way I got my money refunded was to hang out at their local store front and complain loudly. They don't have those anymore but it did embarrass the employees who finally got my money refunded.
I would appreciate any and all suggestions on how to deal with Mileage Plus.