Complaint: refund or not
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  #4  
Old Sep 19, 2013, 7:22 AM
martinpc martinpc is offline
 
Join Date: Aug 2013
Location: Alicante Spain
Posts: 16
Default refund or not result

Good Morning,I am pleased to tell you that they,the airlines,are not all bad.With reference to our lost flight because i was discharged the same day from hospital,VUELING AIRWAYS,a Spanish airline,has allowed us to rebook our flight at NO CHARGE.At first they said i must rebook within 6 months after the cancelled flight,but i advised them that i had already booked a hotel beyond the 6 months they then extended the 6 months by another 3 months.BRILLIANT result,they are,at least human.Not like AIR BERLIN,who i am STILL fighting,and always will.The 288.28e they stole,i do not expect a refund,like VUELING,just allow us to book another flight,FOC.