If you buy a non-refundable ticket, then you will not get a refund! Not that hard to understand. People die, people get sick, that's life, but that does not entitle you to a refund on a non-refundable ticket. This is why you can pay extra to have the option for a refund on your ticket if an unfortunate situation like this comes up, or you can buy travel insurance. The reason why you are asking for a refund on the non-refundable ticket you bought is irrelevant.
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