Complaint: Customer Service Lufthansa Sucks - by design
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  #6  
Old Oct 16, 2013, 7:00 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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I am not sure why you feel Lufthansa has liability in this situation. What did they do that was negligent? Don't you first have to establish that they were in some way liable? You may have more chance suing the passenger who did this to you.

The Dutch outfit really focus on enforcing 261 in relation to cancellation and delays. I think this is more a legal matter about liability.