Complaint: Customer Service United Bit the PR Big One
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  #2  
Old Dec 8, 2013, 12:14 PM
Burgers Burgers is offline
 
Join Date: May 2013
Posts: 104
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41 passengers IDB'd and its HI in December so the winds must have made routing a nightmare.
Sensational journalism indeed. 40 other people have a story and for them its just as important and compelling. The rules are spelt out very clearly I don't buy that airlines need to make special exceptions. Airlines fly 10's of thousands of people a day there are literally thousands of people that have a "special" exception then - the transplant surgeon, the family seeing a dying relative, the father rushing home to see a birth, job interview, etc.
I get the vet angle... I'm a former Naval Officer/Academy grad. You put the uniform on, you serve humbly and with humility - meaning you don't whine or seek special treatment.