Etihad Complaint
I have a complaint to make for Etihad too. It's the first time I've flown with this airline (Nov 2013), typically opting for Emirates.
While the flight itself was fine, the service I received on board was frankly absurd.
A young man who's name badge I couldn't read exactly but believe it may have been Anvar was operating the area of the plane on which I was seated and of the four visits with meals/drinks etc he made to each passenger he managed to miss me three times!
I was sat on the isle, fortunate to have a spare seat in the middle next to me and he gave me my meal fine. But then when the tea/coffee came around he missed me. Served the people in-front, to the side and behind me. When I raised this with him he acted annoyed as he'd already passed my row so to come backwards was a huge issue, he suggested he thought I was 'asleep'. That was ridiculous retort. I was clearly not asleep.
Despite me raising this he continued to miss me a further two times, leaving trash with me and irritating me on a long-haul flight (Sydney - Manchester) for which I have paid a lot of money.
I'm sure he was just busy but missing a paying customer three times is shocking service, not least of which with his response to me bringing it up the first time.
Very disappointed with Etihad. Time to return to Emirates I feel.
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