[Minder]

Thank you for your reply, azstar.

For damage to bags, the airlines have to be notified within 7 days. Unfortunately, I did not know that. But, that is small matter, considering the way we were treated bt Air Canada.

I am surprised and disappointed that airlines do not compensate for poor callous treatment. It is because they have never been taken to task, other than by resorting to legal proceedings. It is a sad state of affairs, indeed.