Quote:
Originally Posted by stonecold_1981
I am not entirely sure how the refund works but am pretty certain that money is refunded to the original source. You mentioned that the "one way early return" was purchased through CheapOAir. It is plausible that the $400 refund was issued to them (especially given the mismatch in credit card numbers). You may want to contact them about it.
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A few days ago I filed a complaint with the US DOT which prodded US Airways into granting me further information which I just received. US Airways essentially told me what you said above, so I now have a further path for potential progress. It appears that
- CheapOAir gave me a $100 refund then said I must contact US Airways for further redress
- US Airways sent $400 ($200 per ticket) to CheapOAir in response to my request
- CheapOAir is sitting on that $400
Further investigation will tell and I'll post the result.
Thanks for your input.
Richard