Recently AA really sucks. They acted like a Mafia. One hour ago I was to
check in my flight from Hartford, CT to San Francisco, CA and found out they have just cancelled my connection flight 1585 on 1/6 from Chicago to San Francisco with a short and cold statement "the flight has been cancelled" and simply put me in a flight with 36 hours delay. I am forced to sleep at Chicago for another night with nothing to do there!
However, by checking online, you will find out that flight 1585 on 1/6 has
actually not been cancelled. Obviously AA wanted to sell my seat for
additional profit by possibly 600 bucks or more. However, I will be forced to loss over 800 bucks (i.e. two days unpaid leaves and the board and meals at Chicago, not including the damage of my project delay). This behavior of AA is exactly the one of a Mafia or a gangster who will make one more dollar by even causing two dollars damage to others.
Anyway, what can I do? They are sharks and I am a small fish. I am still
calling AA and have been waiting for "the next available agent" for 60
minutes already. I will plead them to give me some mercy and let me pay
more to get back my seat.
Bully is normal in USA, just accept it and move on.
