Do I have any rights?
Hello
On New Years Eve I made a booking for an Air India flight from Bangkok to Heathrow, using the website cheapflights.co.th a partner of vayama I believe.
I immediately realsied my error, booking fr Feb 7th instead of 6th, and emailed the booking company within 10 minutes.
The website states that all emails are answered within 24 hours. A further 5 emails have been sent and no replies to any.
Their telephone system is not working.
I have also contacted the airline, no answer. My credit card company can do nothing at this stage.
All I want is my ticket changing without any large fees.
Do I have any rights?
Thanks
Last edited by papachang; Jan 8, 2014 at 9:21 AM.
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