I'm sympathetic to your situation - no fault of your own you are seated next to someone that can't stop putting Twinkies in their mouth.
While the remedy you sought on board sounded reasonable it wasn't. I do however think UA's response, specifically compensation was generous and I would have accepted it.
- the "in flight crew captain" is actually the purser. The captain is in the pointy end of the plane.
-by essentially comping you a business class seat its poor optics to the people sitting there - who via status or hard cash paid a significant amount of money.
-poor communication by the flight crew and they should have been honest with you and told you, they wouldn't accomodate you in a business class seat.
-Y or coach seats aren't the bulk of revenue and airlines know this... thus the declining customer experience in coach
I'd reconsider, take the money/voucher because your recourse is absolutely zero.
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