Air France - worst experience ever
I do understand that the airlines have little control over the status of the airport (Paris/CDG). Iam just warning other consumers/passengers like me, so that they can try to avoid this airport. What about small children, pregnant women, seniors ? They better avoid this airport.
The airport also collects fees from transit passengers, so consumers should get a better deal.
Air France - contacted them and all I got was a reply 'sorry - it maybe a mistake'.
On my onward journey (Montreal-Paris), which was 6 weeks before, I made sure that the special meal was confirmed again at Montreal. Six weeks later, Iam travelling from Paris to Montreal and once again the same 'mistake' is repeated. I understand that at 30,000 feet, the stewards are able to do little, except say 'sorry'. My complaint is with the Air France system, which does not have any accountability towards its consumers. Their website has no customer relations phone numbers, no email addresses, nothing. Which demonstrates that they care very little about their customers.
I strongly recommend that my fellow consumers avoid Air France as much as possible.
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