Complaint: Aer Lingus scam?
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Old Jan 29, 2014, 5:44 PM
one_step_beyond one_step_beyond is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2012
Posts: 4
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It mentions for flights travelling outside of Europe in regards to check-in for economy class flights "Long-haul routes (Depart or arrive outside Europe) 75 mins before departure* 3.5 hours before departure", if you had a business class it states 'Check-in for Business Class on all long-haul flights closes 60 minutes prior to departure.'

So basically if you had an economy class ticket and tried to check in 70 minutes prior to your original flight the airline were within their right to refuse this request for check-in and boarding.

If you had a business class seat I suggest that you complain to Aer Lingus Customer Relations.