Quote:
Originally Posted by Der Richter
Yes, you are incompetent. Throughout the entire sequence of events you have only been a customer of Cheap-O-Air. US Air's only customer is Cheap-O-Air. When you tried to go around Cheap-O-Air and deal directly with US Air, you became the cause of the entire problem.
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Der Richter, das ist falsch. It was a CheapOair representative who said I must go directly to the airline for further redress - after CheapOair granted the initial $100 refund. Perhaps that representative was incompetent. I am often incompetent, but here have an excuse - but thanks for your input.