another lesson I learned the hard way was I had book a trip which was booked separately because British Airways didn't have a ticketing agreement with the carrier I was connecting to and thus could not reticket or rebook me if they wanted to.
They didn't even have a record of me continuing past London(they had a 4 hour delay due to air traffic control out of JFK).
I was on my own in London but once I realized the problem knew it was my problem and not theirs.
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