customer treatment awful!!!
it started when we knew we had to change our tickets, and found out the cost was more than the cost of the ticket. WOW!!!!. Then, of course, charges for checked or carry on baggage, and finding out that even water would be $3. BUT THE REAL PROBLEM WAS AS WE ALL WENT TO BOARD AND STARTED DOWN THE LAST 50 feet (after security and after clearing our boarding pass) there was a table where employees went through our carry ons looking through everything, but concentrating on liquids AND THROWING AWAY MOST EVERYTHING EVEN THOUGH THEY WERE IN A QUART BAG AND UNDER THE 3 OZ LIMIT. I WAS ALLOWED TO KEEP A COUPLE OF LIQUID MEDICINES AFTER PLEADING, BUT WE WERE ALL TREATED WITH DISRESPECT AND HUMILIATING WORDS AND ACTIONS. THERE WAS ALSO A LACK OF CONSISTENCYBETWEEN THE SPIRIT EMPLOYEES. THIS WAS FLYING OUT OF SAN JOSE, COSTA RICA. BOTTOM LINE, NEVER, EVER FLY SPIRIT.
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