[zoe]

My partner and I flew from Los Angeles to London today on flight UA934. the hostesses were so rude they were talking about people while they were walking down the aisle with the food carts.

No staff smiled or gave us any curtisy. we are pretty polite people and expect that back. They were extremely rude and when I pressed the service button to get breakfast I had to press it twice and no-one came. My partner then got up to ask them for me and they were all talking out the back.

For an eleven hour flight I think you deserve a bit better. I realise not every customer is polite, but we were and we got the worst service we've ever had.

I will not be flying with united again, and have already told and will continue to tell people not too also.