Complaint: Canceled / Delayed / Overbooked My Complaint
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Old Jun 1, 2014, 6:07 AM
ritu.beri ritu.beri is offline
 
Join Date: Jun 2014
Posts: 1
Default reimbursement

My reimbursement of Rs. 1100 is due which I have paid while collecting baggage(AF539119) from Jolly Grant Airport. I boarded the flight no. AF007 on 29th May 2014 to reach a transit (Paris) and then boarded another flight no. AF0226 from Paris to reach New Delhi. On arrival to NDelhi Airport on 30th May, I was informed that my baggage will reach at 11am next day. Since I had an onward journey to Dehradun I continued after lodging a complaint. I was told that the baggage will be sent to Jolly Grant Airport and I have to collect it personally since the vendors are not available for Dehradun City. I was also assured that the taxi fare will be reimbursed when I will collect the baggage. I have copy of all the documents required ie. Boarding Pass, Declaration DE Bagage ManquantA L’ Arrivvee and the Bill of taxi. There was a lot of inconvenient due to late baggage arrival. But finally I have got my baggage.
Requesting Air France to reimburse the fund, Rs. 1100 at the earliest and promote the faith in the AirFrance customer care.