Complaint: Customer Service Intimidated and afraid of flight attendants
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  #5  
Old Jul 4, 2014, 10:26 PM
captak captak is offline
 
Join Date: Jun 2012
Posts: 4
Exclamation United process

Absolutely agree. I thought it was odd when I made the pet reservation that they didn't move me at that time. I had a similar situation with Delta (wonderful airline for carrying pets on board) and when I made the pet reservation they immediately moved me from the emergency exit row to an appropriate AISLE seat. I had no problems in that trip at all. According to the head United flight attendant carry on pets are not allowed in aisle seats at all - not just emergency exit row. My questions remains why was I allowed to get a boarding pass, board, sit in that seat for the entire boarding process and the airplane is taxiing to take off BEFORE they notice it - and then to be treated like I was??? I just don't get it. In over a million miles on United I have never been treated like that or seen a passenger physically intimidated like that.