No...its me who should be thanking you. I am pretty much totally new to flying and navigating airports.
I have been devouring these forums to see issues I might be running into as I will be flyinf alot more in the coming years.
your account struck a chord with me more than so many others, as this type of unfairness has always been my weakness. when I am in line to recieve something...ie..its my turn...and a authority doesnt follow policy and casually essencially throws me away in favor of someone else..this type of unfairness just destroys my soul.
if you could answer just a couple questions...cause I can totally see me at some point missing a flight and having to get involved in the business of "standby".....
you said you were at the top of the list...so...say I just miss my flight...how do you even get on the list or have positions on the lost...is it you just have to talk to the gate agent or someone else after missing a flight and depending on how fast you got to that agent than another flight missing person...thats how you get a position on the list?
you said its a moniter screen you see the standbye positioning....are you represented by name or a number on this screen?is it easy to see to the gate agent who did this to you?
when you say you complained to the DOT...whats that? is that a department of transportation? to get a voucher, can you talk to a supervisor at the airport at the time of the incident and get said voucher in person rather than going via mail and all that?
one more question.....this woman who did this to you....was she a seasoned worker or maybe a young girl? what she did is the most insideous kind of unfairness in my book. so unprofessional that as crazy as I am I would have wanted to make sure she didnt EVER do that again as she causally threw your life into a state of chaos because she either didnt know her job, or didnt care.
wow...thanks for this heads up.....when I get on standby someday,thanks to your incident....I am going to ROOT MYSELF right to that booth they stand behind and get prepared to speak up loudly if anyone trys to charm...intimidate a gate agent from being someone else my spot.
thanks for this heads up!
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