IMPORTANT - Was your whole trip booked on the same ticket i.e. LHR/JNB/CPT.. Or was it two separate booking with two different ticket numbers i.e LHR/JNB on one ticket and JNB/CPT on the other?
If they were SEPARATE individual bookings with DIFFERENT ticket numbers then you have virtually no chance of any recovery from BA as BA delivered you to JNB as agreed (even if a bit late) and their responsibilities end when they got to JNB. In this case you would have to contact COMAIR and request a refund. COMAIR probably counted you as a "no show" when you didn't turn up for the flight and cancelled the ticket. They also cancelled any further flights on the same ticket i.e. the return leg from CPT to JNB.
If they were all on the SAME ticket with the SAME ticket number then BA were responsible to arrange further transport to CPT and they should NOT have left you to arrange it on your own. You will now have to submit a claim DIRECTLY to BA in England.
I suspect its the former.. GOOD LUCK in recovery. PLEASE report back here and tell us how you got on.
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