Quote:
Originally Posted by TxFreddy
Rude Agents.
But anyways, I think it's common practice for many agents on many airlines to hide their badge or refuse to give you their name. Because they are weak, scared and frightened that you might actually report their horrible, poor, lousy "customer service."
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Unfortunately, that's usually not the case. They can be as rude and obnoxious as they want because they know nothing will ever come of it.I'm pretty sure no airline management will even mention this incident to the employee.