[MnMallah]

I was cheated badly by Etihad Airways, I booked a ticket for my family from Abu Dhabi to Frankfurt and since not sure about the return way, I booked it refundable and paid extra charge, after few days we decided to cancel the return and do the refund, but the shocking answer was simply its not refundable!! why? because of hidden rules and conditions that are totally different than what you see on screen!!!
I tried all possible ways to retrieve my rights but useless just been fooled. So beware everybody of the hidden rules.