[airwrong90]

I have had a bad experience with us airways and it seems that the employees and people that run the airline have a habit of lying. I have caught a gate agent in at least 3 lies in a matter of a few short minutes, and the so called investigators that supposedly review your complaint are known to be liars also. They are in transition to American airlines and that is also very confusing because if you want to sue them in court it gets confusing as to whether you sue American airlines or us airways since they merged. The other problem is that by not being able to contact them by phone it gives the complainant a disadvantage so that they tend to give up and stop pursuing the complaint. This should serve as a good reason along with my complaint why never to fly with us airways/American airlines. They breach their own policies, and contracts, fraudulently attempt to keep money that they told me i would be reimbursed because they breached their own policy, and create lies to deflect away from their own wrongdoing. I found their DCA gate agent at Ronald Reagan airport to be nasty and disrespectful and will never fly with us airways or American airlines since it is the same bunch of liars that run this company.