Quote:
Originally Posted by cliff7080
OOOPS missed it. 1:30? So she arrived at check in one hour before flight departure? Qatar "recommends" check in 3 hours before and says minimum time depends on the airport. It is usually 1:30 to 2:00 hours before depending on the airport. If she could hear the boarding announcement I'd think that it was a lot closer to departure time than 1 hour, but you;d have to check with the airline to find the latest check in time for Nairobi.
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Check-in cut off for QA is 1 hour before departure time (Nairobi or anywhere in the world). If the OP is absolutely certain that the passenger approached the check-in counter agent at 12.25, QA is at fault!