Delta's unethical (bait and switch) pricing practices
I booked a delta flight to London yesterday, and they quoted a price which looked fine. When I went to pick a seat, it said that I would be able to pick my seat after I purchased the ticket, because the flights to and from London are on Virgin Atlantic. They told me to go to "MyTrips" on the Delta site (after I bought the tickets) and pick my seats.
So when I bought the tickets, I went to "MyTrips" and they told me that I had to go to the Virgin site. When I went to the Virgin site, they were CHARGING for any seat that I wanted. In other words, there was an unannounced extra charge of at least $80 (round trip)--for the lowest cost seats.
I consider this a bait and switch-- and outrageous.
When I filed a complaint with Delta, i got a ridiculous form letter that did not address my issue.
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