Quote:
Originally Posted by The_Judge
ljanem, unless something has changed, the person requesting your info works for Etihad Airlines. You flew Delta. They have nothing to do with each other, other than the fact they are both airlines. Etihad is just so used to complaints, they think every one of them is theirs.
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This just made my day
Seriously, any Etihad managers reading this and aware how untrained, lazy and useless the on-ground customer service has become?