I get this copy-paste response every time, they have all our information already, nothing is changing.
Dear passengers of Etihad, unfortunately, I think there is no Cazzi anymore in this forum, he was the only one doing his job properly. I have spent 4 days politely calling, e-mailing, knocking to all social media and got some response only when I got angry, but problem still remains. We will see... I will write here again to keep you informed about how Etihad is treating their customers.
Quote:
Originally Posted by Etihad Representative
Dear Guest,
Please kindly send your request along with your booking reference to ********************** we will look into it for you.
Yours sincerely,
Online Community Team
Etihad Airways |