Used online EasyCheck-in, still had to check-in with Rep
Wife and I order tickets on line. Got all info correctly. Day prior to flight I printed my boarding pass. However, was unable to print wife's boarding pass. EasyCheck-in:Check-in status, showed both. Wifes name had x in box and explanation was "Please see a United Representative at the airport to check-in.
Called United, could not tell me why this happened, simply stated must see rep at check in.
My concern, why have on line check in to save time if you have to see a rep tocheck in at airport?
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