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Old Mar 25, 2015, 12:04 AM
JFClement JFClement is offline
 
Join Date: Mar 2015
Posts: 3
Angry TAME Ecuador airline cancels flight without reimbursing

Hi!

My wonderful travel to Ecuador was darkened by the intolerable acts of this company.

I booked flight 173 from Quito to Cuenca on January 3rd 2015. They canceled it and offered me a new flight that was not convenient. I booked a new flight with another company instead and asked a reimbursement from TAME.

I received copy an email from their customer service adressed to the reimbursement service asking them to reimburse us. We never received any more news from them despite our numerous emails to them.

That is not the behaviour of a decent airline. We lost our money.

That is sad.

JFClement