Overbooking ensured our stranding
The point is that the overbooking practice essentially ensures that some passengers will be stranded. It's one thing to bump us to our faces because this requires compensation by law. It's another thing to refuse to assist and sneak out early. Btw, the US Air flight departing the same time was also overbooked but they sent a rep to help passengers in the TSA line and held the plane. I spoke to a TSA supervisor afterward and she had asked Delta why they didn't assist their passengers. We all know it's because they overbooked and had no incentive to help us. I would like to see overbooking become illegal. It's a practice that is entirely to the advantage of the airline and wholly at the expense of the passenger. Why is there no limit on how many seats they can oversell by law? This was the last flight out for the night and we were told we were not entitled to compensation and were on our own. It was very cut throat on the part of Delta and generated a lot of ill-will toward the airline. I would never fly Delta again but they happen to have a monopoly here in at my hub airport.
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