Complaint: Canceled / Delayed / Overbooked Kind hearted- need not fly...
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Old Aug 4, 2008, 11:51 PM
savetrevor savetrevor is offline
 
Join Date: Aug 2008
Posts: 1
Angry Kind hearted- need not fly...

United- kind hearted- need not fly...


Our employee was sent to Chicago on a United Airlines flight for the Lollapalooza show this weekend. On the Sunday night when his flight should have been returning- his flight was cancelled. The flight he was moved to was full- he was told he would be given a free upgrade, free ticket & a hotel room- Sounds nice enough! He decided to take it... today he arrives at the airport and all flights are cancelled for mechanical problems. He is asked to take an economy flight home- "no way I have a first class ticket", he says. They send him away after he waited an hour and a half in line. He is given $10 for food for the day and told to board a plane tomorrow... upset he says how can I eat on ten bucks- they tear up the ticket and give him $15. He is now setting in a shifty hotel in a bad part of Chicago wondering how the nice guy finished last! He no longer wants his free ticket, has spent hours talking to customer service in India and just wants to get home. They want to put him in the back of the plane on an economy flight- but he refuses... "After all I've been through- I'm flying out first class"!

We're contacting the media in Chicago & Los Angeles...

He can be reached in his dirty hotel room.