[01vinod]

Dear Etihad,

I don't care if the bagage lost ticket is been generated by SA Airlines, I have spoken to your customer care yesterday they have told me that the baggage was never loaded on the flight from Abu Dhabi. So the issue is from Etihad.

Moreover now they have transferred my luggage to Johannesburg though I am sitting in Delhi.

And SA is also operating on behalf of Etihad and I have booked the ticket with Etihad.

So please get this sorted out, I have already filled the claim form on your website, I have not included the cost of the event loss, hotel cost, my other team members tickets cost, the banners i have got printed on 14th April night, the pain i have gone through that night.

Was awake all night and back in hotel in the morning 4 AM just because of your careless, unethical and racist attitude. I will make sure that you guys will never repeat such thing in the future.

For your racist behaviour will surely take this to some justification. Legal steps if needed.

I need the complete compensation from Etihad for the mis conduct.

Regards,
Vinod Singh