Quote:
Originally Posted by jschmidt
I'm still waiting for this call to be scheduled. Please advise as to when I might expect to receive it. In the mean time, I understand the Department of Transportation has forwarded a copy of the complaint I filed to Etihad based on this policy not being published in the fare rules for the ticket or anywhere on the Etihad website.
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Dear jschmidt,
Thank you for contacting us.
As we were informed by our reservation team, please note that this typo was made by your travel agent. And a codeshare flight is also involved, so we are unable to change it from our side.
We kindly advise you to check with your travel agent if they can help.
Thank you. *JS