[brianl]

I've read most of the complaints on this forum about EDreams and wish I had done so BEFORE attempting to make an airline reservation through them. I won't go into detail about my experience but suffice to say that their MO is either to lie or string you out as long as possible in an attempt to get you to give up trying to get your money back from them.
This is what I've done to try and remedy the situation:
Contacted the Better Business Bureau and filed a complaint (which EDreams INDIA responded to...that's where they are operating from in order to avoid prosecution). Of course their response was bogus and there wasn't anything the BBB could do. BUT the BBB did give me two government agencies to contact, both in Florida where EDreams claims to have their headquarters.
1. The Division of Consumer Services (850) 922-2966 800helpfla dot com
2. Attorney General of Florida (850) 414-3990 myfloridalegal dot com
Interesting that when I looked up EDreams on the Comsumer Services website it showed two listings, both in Florida, but the first one showed as "Out of Business"
I filed complaints online with both entities and I suggest anyone reading this do the same. If enough complaints are filed I'm sure Edreams will be forced out of business. I'm equally sure they'll probably rear their ugly heads again as a new company with a different name sometime in the future as a result.