Complaint: Customer Service Inflexible Policies
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  #3  
Old Jul 29, 2015, 9:49 AM
JeffKontur JeffKontur is offline
 
Join Date: Jul 2015
Posts: 2
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I might be inclined to actually agree with you except that they did offer to give me credit toward a future flight. I would be perfectly okay with the credit. My issue is with their assertion that giving the credit to my ex-girlfriend is perfectly fine but giving it to me (who actually paid for the tickets) would cause them to go broke. That is an indefensible position.