Complaint: Customer Service Etihad airlines... worst airlines
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  #12  
Old Aug 14, 2015, 4:18 PM
Etihad Representative Etihad Representative is offline
OFFICIAL AIRLINE REPRESENTATIVE - ACCOUNT SUSPENDED DUE TO NON-RENEWAL
 
Join Date: Oct 2008
Location: Abu Dhabi - UAE
Posts: 286
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Quote:
Originally Posted by rainerbauss View Post
on our flight back to Germany, the same problem. Etihad misshandled the luggage in Abu Dabi...Etiahd is a never ending story. Never choose to fly with them!
Oh no, that's not nice, Rainer. We can understand, this must be very frustrating, so we would like to offer our help and get in touch with the Duty Manager for you to assist you retrieve back your luggage as soon as possible. If you would like us to do this, please email your details (PIR number, baggage tag, booking reference and feedback) to **********************. We work 24/7 and will have a look for you immediately as soon as we receive your details. *JP