I really don't follow this. Are you saying that you were ticketed through Delta, on Delta ticket stock (the ticket number starts with 006) on a single ticket for each passenger from MSP to Bali and back and Virgin cancelled their flight to SYD and refused to help you with alternate arrangements?
Did you check in in time for the flight? There must be something missing because the way you describe it is unbelievable and VERY illegal. Did you leave something out?
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