[bolababu]

Sir, the last part of your comment was very moronic. In that situation, not many people think about eating burgers like you would do. Our child was her priority at that point, not herself.
Referring to bad weather was an attempt at being fair, in order to show that the delays were not entirely KLM's fault. The flights from Birmingham to Amsterdam was also late, which led to this bad situation, and there was no bad weather in Birmingham, that was based on error.
If the airline can offer baby formula in-flight, then they have it stockpiled, it would not have hurt them to be at least nice, instead of acting like cold-hearted vampires.
Just for your sake, I would also like to re-iterate that our anger at this situation is not based on what actually happened, this could happen to any airline. Our anger is at the manner with which it was handled. All the time my family spent at that airport, I was on the phone and social media to KLM, and they didn't lift a finger.
Lastly, @Burger, If you are a PR representative for KLM, you do not know your job and I can assure you that I would have done a much better job than you did here, in handling a situation like this.