Quote:
Originally Posted by Etihad Representative
Hi SandeepP, it doesn't sound good. Please accept our apology for the baggage delay. Kindly send the details including your email address via a private message to look into this for you. *ES
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I totally agree with Sandeep, beyond apology there is no further action initiated the feedback, surveys are only for name sake it seems and if we post our grievance we will receive auto generated response from the system that the matter will be investigated and one of the Etihad representative will contact you that's the dead end, as advertised world class airlines of the year we just believe and and hope to receive best services however this does not happen in my view as experienced by me